Terms of Service


These are the specific terms and conditions regarding your use of Pet Med Mobile/Richland Creek Animal Clinic’s websites and any online or mobile application (each an “App”) that run on any smart phones, tablets or other devices, that link to these terms of use, including without limitation petmedmobile.com.

Your use of all content and collective works comprising the Site, including all data, software, photographs, videos, stories, articles, sounds, music, artwork, graphics and other information and materials (collectively “Content”), and any products or services made available through the Sites are subject to these terms of use. Your use of any Site constitutes your agreement to comply with all terms, conditions and legal notices contained herein (these “Terms of Use”) in addition to any other terms, conditions and legal notices that may appear on or within any Site.

These Terms of Use do not apply to any Pet Med Mobile/Richland Creek Animal Clinic’s website or App that does not display or include a link or other reference to these Terms of Use or that has its own terms of use.


In order to access certain content, products or services available through the Sites, you may be required to register for, or be an authorized user of, a registered user account (“Account”). You agree to provide us with accurate, complete and updated Account information. Failure to do so will constitute a breach of these Terms of Use, which may result in immediate termination of your Account.

You agree to keep your password, if any, confidential and use only your Account login and password when logging in. You are fully responsible for all activities that occur under your Account even if such activities or uses were not committed by you. We will not be liable for any loss or damage arising from unauthorized use of your password or your failure to comply with this paragraph.

You may only use the Sites and the Content, products and services available through the Sites and/or register for an Account, if your applicable jurisdiction allows you to accept these Terms of Use.

Additionally, certain content, products and services are only available through the Sites to clients of Pet Med Mobile/Richland Creek Animal Clinic.


Pet Med Mobile/Richland Creek Animal Clinic reserves the right to impose limits on certain features or restrict your access to parts of or the entirety of any Site and the Content, products and services made available through each Site, in its sole discretion and without notice or liability. Pet Med Mobile/Richland Creek Animal Clinic also reserves the right, in its sole discretion, to terminate your Account, membership registration, access or use of any Site and the related services, or any portion thereof, at any time without notice. We will not be liable to you or any third party should we exercise these rights. Upon termination, you will have no Account or similar membership rights to the applicable Site. Our proprietary rights, disclaimers of warranties, indemnities, limitations of liability and miscellaneous provisions shall survive any such termination. We may provide notice of termination, if at all, by regular mail or email.


Your privacy is important to us. See our Privacy Statement, available at https://petmedmobile.com/privacy-policy for information on the privacy and security practices of Pet Med Mobile/Richland Creek Animal Clinic.


The safety of children is very important to us. Although the Sites are intended for use by persons at least 13 years of age, and we have processes in place to help prevent participation in our Site communities and use of our services by persons under 13 years of age at time of registration, we cannot prohibit minors from visiting the Sites and must rely on parents and guardians (at least 18 years of age at time of use) to decide which materials are appropriate for children under 13. We will not knowingly collect personal information from children. Please see our Privacy Statement for more information.


All information made available through Sites, (collectively “Information”) is for general information and educational purposes only. While certain Information provided through the Sites may be provided by a licensed veterinarian or certified veterinarian technician (collectively, “veterinary care professionals”), any advice provided through the Sites should not be considered veterinary medical advice, is not intended to diagnose, treat or cure your pet and is not a substitute for professional veterinary care advice, diagnosis or treatment from a treating veterinarian. We do not represent or warrant that any health, behavior, wellness or other suggestions or recommendations made, referred to, described or provided through the Sites will be safe, appropriate or effective for your pet. For any medical or health related advice concerning the care and treatment of your pet, contact your regular veterinarian or local veterinary hospital.



You may be able to access your pet’s health records or other information via the Sites. By choosing to access such Information via the Sites, you consent to receiving certain electronic pet health care records, including but not limited to vaccination records, which may be provided via a web browser or email application connected to the Internet, or through other means. The pet health records or other information contained on the Sites has been collected and/or prepared by Pet Med Mobile/Richland Creek Animal Clinic as a service to its visitors. While Pet Med Mobile/Richland Creek Animal Clinic has used reasonable efforts to verify that the information on the Sites is useful to its visitors, Pet Med Mobile/Richland Creek Animal Clinic does not warrant or guaranty its accuracy or timeliness. If you chose to order pet medications via the Sites you are waiving the confidentiality of those order records, if otherwise applicable, as to the chain of third persons necessary to fill those prescriptions. The Sites do not sell products for purchase by children. If you are under 18, you may use the

Sites to purchase products only with the involvement of a parent or guardian.


If you wish to purchase any product or service made available through any Sites (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address and, if applicable, your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply is true, correct and complete.


To facilitate product support and other services, you agree that Pet Med Mobile/Richland Creek Animal Clinic and/or its third party service providers may collect, use, store and transmit non-personally identifiable technical and related information that identifies your computer, mobile device, tablet, operating system, software and peripheral hardware. In addition, Pet Med Mobile/Richland Creek Animal Clinic and/or its third party service providers may collect and store non-personally identifiable usage statistics. Pet Med Mobile/Richland Creek Animal Clinic and/or its third party service providers may use this information in the aggregate, in a form which does not personally identify you, to improve its products and services and may share anonymous aggregate data with third parties.

Please see our Privacy Statement for more information about the use of your data. To view our Privacy Statement, please click here.


As a condition of your use of the Sites, you warrant to us that you will not use any Site for any purpose that is unlawful or prohibited by these Terms of Use. You may not use any Site in any manner which could damage, disable, overburden or impair any Site or interfere with any other party’s use and enjoyment of any Site. Examples of such prohibited behavior include, but are not limited to:

Using any Site to promote, conduct or contribute to fraudulent, obscene, pornographic and/or illegal activities, including deceptive impersonation or activities involving the exploitation of children.
Using any Site to violate anyone’s privacy rights (e.g. distributing unwanted commercial solicitations), to infringe on intellectual property rights (including copyrights and trademark rights), to harass or defame others, to promote hatred towards any group of people or otherwise to publish or disseminate views or opinions which are, in the opinion of Pet Med Mobile/Richland Creek Animal Clinic, obscene, offensive or generally inappropriate.
Collecting any information or communication about the users of any Site by monitoring, interdicting or intercepting any process of or communication initiated by any Site or by developing or using any software or any other process or method that engages or assists in engaging in any of the foregoing.
Attempting to hack any Site or any communication initiated by any Site or to defeat or overcome any encryption and/or other technical protection methods implemented by Pet Med Mobile/Richland Creek Animal Clinic with respect to any Site and/or data and/or content or programming transmitted, processed or stored by Pet Med Mobile/Richland Creek Animal Clinic or other users of any Site.
Uploading files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Uploading files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer.
Disrupting, circumventing or interfering with any part of any Site; forging or modifying any data processed or distributed by any Site; or using an automated process to cause greater demand on any Site than a single person could produce.
Except as expressly permitted on a Site, altering, modifying, deleting or otherwise interfering with or in any manner compromising any content, programming, advertising, services and/or features contained on or through the Site, including, without limitation, the Site’s advertising and/or content delivery and display functionality.


Use of Communication Services

The Sites may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such
  • Communication Service specifically allows such messages.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.
  • Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service.

We have no obligation to monitor the Communication Services and we do not control or endorse the content, messages or information found in any Communication Service and, therefore, Pet Med Mobile/Richland Creek Animal Clinic specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Pet Med Mobile/Richland Creek Animal Clinic’s spokespersons, and their views do not necessarily reflect those of Pet Med Mobile/Richland Creek Animal Clinic.

Pet Med Mobile/Richland Creek Animal Clinic reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Pet Med Mobile/Richland Creek Animal Clinic also reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. Pet Med Mobile/Richland Creek Animal Clinic reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Pet Med Mobile/Richland Creek Animal Clinic’s sole discretion.

Materials Provided to Pet Med Mobile/Richland Creek Animal Clinic or Posted on the Sites

By using the Sites, you agree that any information (except for purchase information) or Content you send to Pet Med Mobile/Richland Creek Animal Clinic to contribute to the Sites, or that you submit, post, upload, input or display on the Sites, is not confidential (“User Material”).

By submitting any solicited or unsolicited User Material you grant Pet Med Mobile/Richland Creek Animal Clinic, and its successors and assigns, an irrevocable, worldwide, non-exclusive, unrestricted, sub-licensable and transferable, royalty-free license to use, modify, reproduce, edit, adapt, translate, reformat, prepare derivative works of, transmit, publicly display, publicly perform and distribute the User Material in all forms and in all media and in all manners, without any restriction or notice as to changes or alterations for any advertising, promotion, publicity or any other lawful purposes; and to publish your name in connection with your submission. The User Material you submit may be altered for the purposes of proper publication by Pet Med Mobile/Richland Creek Animal Clinic. You waive any claims you may have based on any usage of your User Material and release Pet Med Mobile/Richland Creek Animal Clinic from any and all liability related to the distribution, publication and dissemination of these items, including publication on the Internet. You waive any and all moral or integrity rights with respect to the User Materials you have submitted to Pet Med Mobile/Richland Creek Animal Clinic or that you submit, post, upload, input or display on the Site. No compensation will be paid with respect to the use of any User Material, as provided herein. Pet Med Mobile/Richland Creek Animal Clinic is under no obligation to post or use any User Material you may provide and may remove any User Material at any time in Pet Med Mobile/Richland Creek Animal Clinic’s sole discretion.

By posting, uploading, inputting, providing or submitting any User Material you represent and warrant that you own or otherwise control all of the rights to the User Material including, without limitation, all rights necessary for you to provide, post, upload, input, submit or display the User Material, that the User Material does not infringe any intellectual property rights of any individual or entity, including the photographer who took the photos and/or videos you have submitted; and that these items do not contain any material that otherwise violates any criminal prohibition. You acknowledge that Pet Med Mobile/Richland Creek Animal Clinic is relying upon and would not use the User Material you submit in the absence of these terms.

We may, at our sole discretion, remove User Material that we determine is unlawful, fraudulent, harassing, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable, or infringes or violates any party’s intellectual property or other proprietary rights or our Terms. This includes comments concerning our competitors, vendors, business partners, service providers, associates and affiliates.

Pet Med Mobile/Richland Creek Animal Clinic is not liable or responsible for any User Material provided by its users or other third parties for use on the Site. Contributions to this Site by third parties do not necessarily represent the view or opinions of Pet Med Mobile/Richland Creek Animal Clinic. Pet Med Mobile/Richland Creek Animal Clinic may not preview user content before it appears on the Site. Users can be held liable for any illegal or prohibited user content they provide to the Site, including among other things, infringing, defamatory or offensive materials.


The Sites may contain links to other sites operated by Third Parties (“Third-Party Sites”). Third-Party Sites are not under the control of Pet Med Mobile/Richland Creek Animal Clinic and Pet Med Mobile/Richland Creek Animal Clinic is not responsible for the contents of any Third-Party Site, including, without limitation, any link contained in a Third-Party Site, or any changes or updates to a Third-Party Site. We provide access to these links only as a convenience and are intended only to enable access to these Third-Party Sites and for no other purpose. We do not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content. A link to a Third-Party Site from the Site does not constitute sponsorship, endorsement, approval or responsibility of any such Third-Party Site or any association with its operators. We make no representation or warranty as to any products or services offered on any Third-Party Site.

The terms and conditions of use, legal notices and privacy policy of any Third-Party Site may differ substantially from the terms and conditions and policies that apply to your use of this Site. Please review the terms and conditions of use for all Third-Party Sites for more information about the terms and conditions that apply to your use of Third-Party Sites. By using this Site to search for or link to a Third-Party Site, you agree and understand that you may not make any claim against Pet Med Mobile/Richland Creek Animal Clinic for any damages or losses whatsoever resulting from your use of this Site to obtain search results and/or to link to a Third-Party Site.


To the maximum extent permitted by law, these Terms of Use shall be governed by and construed in accordance with the laws of the State of South Caroline without regard to its conflict of law rules, provided. Any legal proceeding arising out or relating to these Terms of Use against or relating to Pet Med Mobile/Richland Creek Animal Clinic will be subject to the exclusive jurisdiction of any state or federal court sitting in Greenville County, South Carolina and you irrevocably consent to the jurisdiction of such courts. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You agree that no joint venture, partnership, employment or agency relationship exists between you and Pet Med Mobile/Richland Creek Animal Clinic as a result of these Terms of Use or use of any Site. The failure of Pet Med Mobile/Richland Creek Animal Clinic at any time or times to require performance of any provision hereof shall in no manner affect its right at a later time to enforce the same unless the same is waived in writing. The terms set forth in this Terms of Use and any agreements included or referred to in this Terms of Use constitute the final, complete and exclusive agreement with respect to this Site and may not be contradicted, explained or supplemented by evidence of any prior agreement, any contemporaneous oral agreement or any consistent additional terms. Pet Med Mobile/Richland Creek Animal Clinic reserves all rights not expressly granted herein.